Trust research
By sylvie | July 8, 2010
Did you know that there is a heckuva lot of research done in the area of internet security? I feel like someone who is new to the area of, say, CSCW. Research on groupware and on computer-supported collaborative work covers a wide area of research and it’s impossible for someone new to read it all. You need to specialize, pick one particular area and read on that, or you’ll spend the rest of your career just reading papers.
And so, for a variety of practical reasons, I’m concentrating on trust at the moment. There are basically two types of trust papers: computational trust and human trust. Computational trust attempts to model human trust and is conducted mostly by computer scientists. Human trust explores actual human trust behaviour and is conducted mostly by social scientists (psychologists, sociologists, marketing researchers, etc.). My colleagues here at the CRC are working on computational trust and good for them, but I just cannot do it. Well, I suppose I could, but really, it would take me forever to get to a point where I can understand and create models of trust, whereas they’re already doing an excellent job of it.
So I’m going to concentrate on human behaviour since my background is in psychology, and my subject of choice at the moment is the impact of trust in online retail.
By the way, if you’re aware of a seminal paper on this subject, I’d appreciate the pointer. Even by concentrating on this specific subject, I’ve still got a lot of papers to read through and I’d really like to be able to concentrate on the important stuff.
Topics: Trust |
July 9th, 2010 at 7:18
Have you looked at Radical Trust? Friend and I were mulling about that a few years ago. Interesting stuff, coming from marketing strangely enough.
I’m working on children/privacy/autonomy at the moment, and you’ve reminded me that we’ve got to include trust.
July 9th, 2010 at 7:23
Hm, haven’t heard about Radical Trust yet. I’ll go check it out. Thanks for the tip.
August 17th, 2010 at 22:11
Colleagues of mine did a literature review for DRDC looking at Trust in Automation (ie. what causes people to trust or not trust automation). Thought this might be of interest? Can be found here.
http://pubs-www.drenet.dnd.ca/BASIS/pcandid/www/engpub/DDW?W%3DAUTHOR+%3D+%27Bruyn%2C+L.E.%27%26M%3D1%26R%3DY%26U%3D1
ps - great blog! congrats on the book authoring
August 23rd, 2010 at 6:51
Thanks for the link, Lisa, I’ll check it out. Oh, and thank you